Maybe you're looking for advice on which product would be best for you, or maybe you've bought a kit and can't get it to work. Whatever the question, we're here for you. Here are the best ways to get an answer to your question.
For questions that only we at splitkb.com can answer, the best place to ask your question is by email. Some examples of questions we often answer are:
- How do I add, change or remove an item from my order?
- What's the status of my order?
For answers to these questions and more, please send an email to firstname.lastname@example.org.
For questions that are not specific to your order, Discord is a great place to get a response faster. Discord is a chat server, allowing everyone to chat and share pictures with one another. Because of that, it's a great way to get answers quickly and ask questions that require some more back and forth. Some questions and comments we see often:
- Does my order contain everything I need to get started?
- I can't get my keyboard to work, can you have a look?
- What's the difference between these two switches?
It's also a great place to share pictures of your finished keyboard builds, to show off what you made. To see what's it all about, feel welcome to join the splitkb.com Discord server.