I'm ordering as a business. Can I be exempt from VAT? | While Placing Your Order

If you are placing an order as a business, and if your business has a VAT number registered with a Chamber of Commerce within the European Union, we are able to exempt your account from VAT due to the intra-Community supply rules.

Info: Is your business registered in the Netherlands? Then we are unable to exempt your account, and you'll still have to pay VAT. You can reclaim this VAT through your monthly or quarterly tax returns.

To get your account exempt, please create an account first at splitkb.com/account/register.

Then, mail us your company details. We'll need your VAT number and the address your company is registered at.

If you're sending an email from an address different from the address used to create your account, please also send us the account's email address as well so we can properly apply the exemption.

Invoices

Your VAT details will not show up on the invoice automatically. We recommend placing your VAT ID on the second address line, if available.

You're able to download your invoice through a link in your order confirmation mail, or through a link in your shipping confirmation mail.

Can you ship two orders together?

No, we cannot. You may be able to change a pending order, though.

Questions? Help us improve!

Do you have questions after reading the documentation? Do you have feedback about this page, or about the documentation in general? Please send us an email. You can use the buttons below which will open your mail client or app with a template, or send your mail to support@splitkb.com.

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