Good news, your package shipped! You may have some questions. In this article, I'll answer the most commonly asked questions people have after they receive a shipping confirmation email.
How can I track my package?
You can track your package using the link in your shipping confirmation email.
If you selected an untracked shipping option, you will still receive a tracking code. You cannot track your package with this, however - it's a placeholder code to make sure the package arrived at the shipping carrier.
In the event that the tracking link does not work, you can visit the PostNL International Parcel Tracking website. There, you can enter the destination country, tracking number and your postal code, after which you can see where your package is at. You can bookmark the resulting page, too, so you can easily visit it afterwards.
When will my package get to the destination?
You can find estimates by country on the PostNL International Parcel Tracking website. You can click on the tabs to switch between European and international estimates.
Often, packages will be picked up the same day you receive your shipping confirmation email, and it'll then take one to two days for it to be sorted. After being sorted, the estimates listed on the website start to count.
My package seems to be stuck. What now?
Sometimes, the tracking page won't update for several days. This happens frequently with international shipments, and is no reason to panic. Often, the package will be waiting for a scheduled flight, or it might be on hold by the outbound or inbound customs authorities. Please be patient; experience learns that your package will often get 'unstuck' within a week.